Grouptable faq

FAQ's

HOW DO RESTAURANT BOOKINGS THROUGH GROUPTABLE WORK?

You can find the restaurant of your choice, by searching on the basis of location, cuisine, features, table size, date and time. Once you’ve found your ideal restaurant, instantly book the table and your reservation will be confirmed by the restaurant. The discount rates apply for a maximum group size of 20. We recommend that restaurant bookings can be made 4 hours prior to the dining time to be sure of your reservation. You accumulate dine points on every restaurant booking done online, which can be redeemed for gifts and restaurant vouchers through our restaurants rewards Program.


IS THERE ANY RESERVATION FEE THAT I HAVE TO PAY?

Restaurant reservations are free! We want you to enjoy your time. Just show your mobile passcode, which you receive on reservations, to avail exclusive offers.


DO I NEED TO PRINT OUT ANY COUPON/VOUCHER?

We believe that the coupon/voucher system is old school! Our objective is to ensure the most hassle-free dining experience for our diners so we do all the hard work (and paper work) of sending the voucher code directly to the restaurant. You will receive a Passcode on your mobile phone after you make the restaurant booking. This discount code must be presented to the restaurant as proof that you are a GroupTable diner. You can view a record of your bookings under 'Bookings' tab.


CAN I CANCEL MY RESERVATION?

Yes, you can cancel your reservation but note that it would help our restaurant partners manage tables if you can cancel up to 4 hours prior to your booking time. You may do the cancellation from the Bookings Page from your account or by calling us.


MY FAVORITE RESTAURANT DOESN’T HAVE A DEAL ON GROUPTABLE. NOW WHAT?

We are working very hard to make it happen. Tell us your favorite restaurant in the city where you would like to get a group deal from and we will try our best to get it.


I’VE GOT A BIG GROUP, CAN YOU STILL HELP WITH THE DISCOUNT?

That is up to the restaurant. In such cases of group sizes over 20, it’s best to contact us so we can help you get what you want. Just fill this form we can hook you up with a great deal for your party